Support
“REAL SOFTWARE, REAL SUPPORT”IT’S NOT JUST OUR SLOGAN, IT’S OUR BUSINESS.
We believe that selling our products is only half the battle. A client has the right to expect professional and prompt support when needed. Here is where we shine, by providing REAL SUPPORT.
REAL SUPPORT means that VCC will always go above and beyond what our customers expect from us. For example, while we're in your system to perform an upgrade, we'll automatically check to see if everything else is in order, like how full your hard drive is, and if you have back-ups. These extra measures are not part of the expected service, but we're always happy to take those extra steps to ensure the best for our customers.
REAL SUPPORT at VCC also means that we make it our business to know your business. We know your chart of accounts, your item numbers, and your vendors, so we can easily detect mistakes that could end up saving you major headaches (and costs) down the road.
REAL SUPPORT also comes in the form of customized applications. When you purchase software from VCC, you get more than just standard software. We are always happy to tailor it to your specific needs. In fact, we have become known for our excellence in customizability.
REAL SUPPORT also means providing time-tested training. After all, what's the use of buying our software if your employees have a hard time learning how to use it? Learn more about our training HERE.
REAL SUPPORT means providing various channels of support depending on your needs. We provide phone support, remote support through TeamViewer, as well as in-person support.
If you need support, please call one of our offices, and from there, we will determine the best support approach.
EXPERTISE
Contact Support
ARUBA T: +297 583 70 72
Outside Office Hours, Weekends, and Holidays:
+297 597 17 00 / +297 597 17 01
